Back to Domains20 use cases

Entrepreneurship & Small Business

The AI Journey for Small Business Owner

A small business owner, feeling overwhelmed by the launch of their new venture, uses AI to create a solid business plan to provide a clear roadmap. To attract their first customers, they generate compelling product descriptions and engaging social media posts. As orders start coming in, they streamline customer service with AI-generated email templates and analyze early feedback to make quick improvements. To manage growth, they use AI to create a pricing strategy, track inventory, and even write a press release for a local paper. As the business matures, they focus on scaling by using AI to create training materials for new employees, write professional proposals for larger clients, and develop a financial forecast to secure a loan. Finally, they use AI for strategic planning, conducting competitive analysis, creating targeted marketing campaigns, and developing a customer loyalty program, transforming their small start-up into a thriving, sustainable business.

Interactive Use Cases

Follow along with real scenarios and try the AI prompts yourself

Step 1
business planningstrategydocumentation
To turn a business idea into a viable plan, create a comprehensive business plan from market research and initial ideas.
A small business owner has a great idea for a new venture but feels overwhelmed by all the steps needed to get started.

Scenario

A small business owner has a great idea for a new venture but feels overwhelmed by all the steps needed to get started.

Goal

To create a comprehensive business plan that outlines their vision, market analysis, financial projections, and operational strategy.

AI Solution

AI generates a structured business plan template, guiding them through each section and helping them articulate their ideas into a professional document.

AI Prompt
Create a business plan for my new coffee shop. Include sections for market analysis, financial projections, and an operational strategy.
Step 2
marketingcontentproduct descriptions
To attract customers to a new product, write compelling product descriptions that highlight key features and benefits.
The business owner is ready to launch their new product line online but needs to make the listings as appealing as possible.

Scenario

The business owner is ready to launch their new product line online but needs to make the listings as appealing as possible.

Goal

To write engaging product descriptions that will entice customers and drive sales.

AI Solution

AI generates several versions of product descriptions, each with a different tone and focus, allowing the owner to choose the most effective one.

AI Prompt
Write three compelling product descriptions for a new line of handmade soaps. Highlight that they are all-natural and vegan.
Step 3
social mediamarketingcontent creation
To build an online presence, generate engaging social media posts from business updates and promotions.
To attract their first customers, the owner knows they need to be active on social media, but they aren't sure what to post.

Scenario

To attract their first customers, the owner knows they need to be active on social media, but they aren't sure what to post.

Goal

To generate a week's worth of social media posts to announce their launch and engage with potential customers.

AI Solution

AI creates a variety of social media posts, including announcements, behind-the-scenes content, and questions to engage followers.

AI Prompt
Generate a week's worth of social media posts for my new online clothing boutique.
Step 4
customer servicetemplatescommunication
To provide consistent and timely customer support, create email templates for common customer service issues.
As orders start coming in, the owner is spending more and more time answering the same customer questions over and over.

Scenario

As orders start coming in, the owner is spending more and more time answering the same customer questions over and over.

Goal

To create a set of email templates for frequently asked questions, such as order status, shipping policies, and returns.

AI Solution

AI generates a series of polite and professional email templates that the owner can quickly customize and send, saving significant time.

AI Prompt
Create a set of email templates for common customer service questions like 'Where is my order?' and 'What is your return policy?'
Step 5
feedback analysisimprovementinsights
To improve products and services, analyze customer feedback to identify key areas for improvement.
The owner has received a handful of reviews and feedback from early customers and wants to use this information to make improvements.

Scenario

The owner has received a handful of reviews and feedback from early customers and wants to use this information to make improvements.

Goal

To identify the most common positive and negative feedback points to prioritize product and service improvements.

AI Solution

AI analyzes the pasted feedback and summarizes the key themes, such as 'customers love the packaging' but 'shipping is too slow.'

AI Prompt
Analyze this customer feedback and identify the top 3 areas for improvement: [paste feedback here]
Step 6
pricingstrategyanalysis
To ensure profitability, create a pricing strategy based on product costs and current market data.
As the business grows, the owner needs to ensure their pricing is competitive but also profitable.

Scenario

As the business grows, the owner needs to ensure their pricing is competitive but also profitable.

Goal

To develop a clear pricing strategy that ensures profitability while remaining attractive to customers.

AI Solution

AI analyzes the owner's product costs and competitor prices and suggests a tiered pricing strategy with clear justifications.

AI Prompt
Help me create a pricing strategy for my new product. My cost is $10 per unit, and my main competitor sells a similar product for $25.
Step 7
press releasespublicityannouncements
To generate buzz for a company milestone, write a professional press release to send to local media.
The business has just reached its 100th order and the owner wants to share the news with the local community.

Scenario

The business has just reached its 100th order and the owner wants to share the news with the local community.

Goal

To write a professional press release to announce their milestone and generate some local media coverage.

AI Solution

AI generates a properly formatted press release, including a catchy headline, a compelling quote, and all the necessary company information.

AI Prompt
Write a press release announcing that my small business has just fulfilled its 100th order.
Step 8
trainingdocumentationprocedures
To get a new employee up to speed quickly, create training materials from existing company procedures.
The business is growing, and the owner has just hired their first employee to help with daily operations.

Scenario

The business is growing, and the owner has just hired their first employee to help with daily operations.

Goal

To create a simple and clear training manual that outlines the key daily tasks and procedures.

AI Solution

AI helps the owner document their processes by turning their dictated notes into a structured training guide with clear, step-by-step instructions.

AI Prompt
Create a simple training manual for a new employee on how to process daily orders.
Step 9
proposalssalesprofessional writing
To land a major client, write a professional proposal that showcases the business's services and value.
A large local company has expressed interest in a bulk order, and the owner needs to submit a formal proposal.

Scenario

A large local company has expressed interest in a bulk order, and the owner needs to submit a formal proposal.

Goal

To create a polished and professional proposal that clearly outlines their offer and persuades the potential client to say yes.

AI Solution

AI generates a professional proposal template that the owner can customize with their specific services, pricing, and value proposition.

AI Prompt
Write a professional proposal for a potential client who is interested in a bulk order of my products.
Step 10
inventoryorganizationsystems
To avoid stockouts and overstocking, create an inventory tracking system from a list of products.
With sales increasing, the owner is struggling to keep track of their product inventory, leading to stockouts of popular items.

Scenario

With sales increasing, the owner is struggling to keep track of their product inventory, leading to stockouts of popular items.

Goal

To create a simple inventory tracking spreadsheet with formulas to automatically calculate stock levels.

AI Solution

AI generates a ready-to-use inventory tracking template in a spreadsheet format, complete with columns for product name, SKU, stock level, and reorder point.

AI Prompt
Create a simple inventory tracking spreadsheet for my products.
Step 11
market researchsurveysdata collection
To better understand the target market, generate a market research survey to gather customer insights.
The owner wants to develop new products but isn't sure what their customers want.

Scenario

The owner wants to develop new products but isn't sure what their customers want.

Goal

To create a short, effective survey to understand customer preferences, pain points, and desires for new products.

AI Solution

AI generates a market research survey with a mix of question types designed to gather actionable insights from customers.

AI Prompt
Generate a market research survey to understand what new products my customers would like to see.
Step 12
financial planningforecastinganalysis
To make informed financial decisions, create a financial forecast from revenue and expense data.
The owner is considering taking out a small business loan to expand, but they need to understand their future financial position.

Scenario

The owner is considering taking out a small business loan to expand, but they need to understand their future financial position.

Goal

To create a simple 12-month financial forecast to help them make an informed decision about the loan.

AI Solution

AI generates a financial forecast spreadsheet, including formulas for projecting growth based on the owner's historical data and assumptions.

AI Prompt
Create a 12-month financial forecast for my business based on my past revenue and expense data.
Step 13
hiringjob descriptionsrecruitment
To attract qualified candidates for a new role, write a clear and compelling job posting.
The business is ready to hire a part-time marketing assistant to manage their social media and email campaigns.

Scenario

The business is ready to hire a part-time marketing assistant to manage their social media and email campaigns.

Goal

To create a clear, concise, and compelling job posting that accurately describes the role and the ideal candidate.

AI Solution

AI generates a well-structured job posting, including sections for responsibilities, qualifications, and company culture, based on the owner's notes.

AI Prompt
Write a job posting for a part-time marketing assistant for my small business.
Step 14
competitive analysismarket researchstrategy
To stay ahead of the competition, create a competitive analysis report from information gathered on competitors.
The owner has noticed several new competitors entering the market and wants to understand their strengths and weaknesses.

Scenario

The owner has noticed several new competitors entering the market and wants to understand their strengths and weaknesses.

Goal

To create a simple report that compares their business to their main competitors on key factors like pricing, products, and marketing.

AI Solution

AI creates a competitive analysis matrix, allowing the owner to easily compare their business to others and identify opportunities.

AI Prompt
Create a competitive analysis report comparing my business to my main competitor on pricing, product features, and marketing.
Step 15
email marketingcampaignspromotion
To drive sales for a new promotion, generate an email marketing campaign to reach existing customers.
The owner wants to run a summer sale to boost revenue during a typically slow month.

Scenario

The owner wants to run a summer sale to boost revenue during a typically slow month.

Goal

To create a 3-part email campaign to announce the sale, remind customers, and announce the final day of the promotion.

AI Solution

AI generates a sequence of three emails for the campaign, each with a compelling subject line and promotional copy.

AI Prompt
Generate a 3-part email campaign for a summer sale.
Step 16
proceduresdocumentationstandardization
To ensure consistent quality and efficiency, create standard operating procedures (SOPs) for key business processes.
As more employees join the team, the owner wants to ensure that key tasks are performed consistently and correctly every time.

Scenario

As more employees join the team, the owner wants to ensure that key tasks are performed consistently and correctly every time.

Goal

To create a set of clear and concise SOPs for critical tasks like order fulfillment and customer service inquiries.

AI Solution

AI helps the owner quickly create SOPs by turning their bullet-point notes into formal, step-by-step procedural documents.

AI Prompt
Create a standard operating procedure (SOP) for fulfilling customer orders.
Step 17
website contentcopywritingmarketing
To create a professional online storefront, write compelling website content from business information.
The owner is finally ready to upgrade from a simple social media page to a professional website.

Scenario

The owner is finally ready to upgrade from a simple social media page to a professional website.

Goal

To generate professional and engaging content for their new website that will build trust with customers.

AI Solution

AI generates draft copy for each key page of the website, which the owner can then refine and personalize.

AI Prompt
Write the content for the homepage and about page of my new website for my handmade jewelry business.
Step 18
budgetingfinancial trackingorganization
To keep finances under control, create a budget tracking system from a list of expense categories.
With the business growing, expenses are increasing, and the owner needs a better way to track where their money is going.

Scenario

With the business growing, expenses are increasing, and the owner needs a better way to track where their money is going.

Goal

To create a user-friendly budget tracking spreadsheet to monitor monthly expenses against their budget.

AI Solution

AI generates a budget tracking template, pre-filled with common small business expense categories and formulas to calculate totals.

AI Prompt
Create a budget tracking spreadsheet for my small business. Include common expense categories.
Step 19
customer onboardingguidesservice
To ensure new customers have a great experience, generate a customer onboarding guide that explains the service process.
The business offers a service that involves several steps, and some new customers are confused about what to expect.

Scenario

The business offers a service that involves several steps, and some new customers are confused about what to expect.

Goal

To create a simple, friendly onboarding guide that walks new customers through the service process from start to finish.

AI Solution

AI generates a customer onboarding guide that explains each step of the service in clear, simple language, complete with a timeline.

AI Prompt
Generate a customer onboarding guide that explains our 3-step design process to new clients.
Step 20
customer retentionloyalty programsstrategy
To encourage repeat business, create a loyalty program with ideas tailored to the customer base and products.
The owner wants to thank their repeat customers and encourage them to continue shopping with their business.

Scenario

The owner wants to thank their repeat customers and encourage them to continue shopping with their business.

Goal

To brainstorm ideas for a simple but effective customer loyalty program.

AI Solution

AI generates a list of loyalty program ideas, such as a point system, exclusive discounts for members, and early access to new products.

AI Prompt
Brainstorm some ideas for a customer loyalty program for my coffee shop.